5 facts about meter readings and why they鈥檙e important
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Whether you pay by Direct Debit or on receipt of your bill, meter readings play a key part in keeping your energy account up to date. If you鈥檙e not sure how to take a meter reading, check out our handy guides here.
皇冠体育app鈥檝e put together five top facts about meter readings to remind you of the role they play.听听
1. Meter readings ensure you鈥檙e billed accurately for your usage听听
Without them, we鈥檒l have to estimate your energy usage, which could result in over- or under-charging. If we have to estimate your usage for a long period of time, you also risk receiving a catch-up bill for any extra usage we haven鈥檛 billed you for yet.听听
2. They help to balance supply and demand
Energy suppliers need to know how much energy to buy to cover their customers鈥� usage, so regular meter readings reduce the amount of energy wasted.
SMS estimates smart meters will contribute to a 77% reduction in CO2 emissions by 2035
Thanks to the smart, flexible network which will allow for more green generation.
3. 皇冠体育app use Calisen Metering to carry out our meter read visits
皇冠体育app send out meter reading agents if we haven鈥檛 received a meter reading for a while. Occasionally, you may still be visited by a meter reading agent if you have a too. Don't worry, they just need to make sure everything鈥檚 running as it should 鈥� energy suppliers have an obligation to check their customers鈥� meters at least every two years, regardless of whether they鈥檙e smart or not.
4. You have a five-day window to give meter readings before your bill is produced
ShapeYour energy account works in a monthly billing cycle. This means that you鈥檒l have a set bill date and your 鈥榖illing window鈥� (when you can give meter readings specifically to be used in your bill) will be open for five days before this. If you don鈥檛 manage to submit a reading in this window, just give our team a call on 0345 555 7100 or email [email protected] and we can revise your estimated bill*.
Remember, if we don鈥檛 receive a meter reading, we will estimate your bill based on:听
Previous energy usage at the property听
National average usage for your area听
The time of year (it鈥檚 assumed that you鈥檒l use more energy in winter than summer)听
* 皇冠体育app鈥檒l soon be updating our online account to allow you to do this yourself 鈥� keep an eye out for more information coming soon.
5. If you have a smart meter, we鈥檒l receive meter readings automatically
use a secure, encrypted server to send your meter readings to your supplier. Not only does this save you the hassle, but it also saves CO2 by reducing the need for meter reading agents to be on the road.
Some smart meters can鈥檛 submit readings automatically due to signal issues. If this happens, we鈥檒l take steps to fix it, including sending a prompt to recommission the meter remotely or sending out an engineer to manually check it.
Book your smart meter appointment today by phoning 0345 555 7100 or emailing [email protected].
Not with Ecotricity yet? to Britain鈥檚 greenest energy company today.
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