All our SME business customers are on our latest lowest price because that’s the fairest way to do things.
For large businesses we offer multi-site billing and flexible tariff structures, including half-hourly metering.
Ecotricity can help you generate your own green energy by adding windmills and/or solar panels to your premises.
Our Virtual Power Plant Ecolibrium enables our customers to financially benefit from flexibility services in the energy and ancillary markets.
Get in touch with the business service team
If you're a business customer with Ecotricity, you can give us a call on 0345 230 6102 or email [email protected].
Our business customer service team are available between 8.30am � 5pm Monday to Thursday & 8.30am � 4pm on Friday.
»Ê¹ÚÌåÓýapp hope we can give you the best service in the market, but if for any reason we haven’t met your expectations, we’re keen to hear from you so we can fix it . Further details can be found here
Green energy for SMEs
Power your business in a way that’s better for the environment with Ecotricity.
All our small business customers enjoy green electricity and gas on the same simple and fair tariff, supported by our team of expert business account managers.
If you’re using under 1GWh a year, go to .
If you are one of our customers and a , let us know so we can signpost you to the right support. Give us a call on 0345 230 6102 or email [email protected].
Green energy for large businesses
Ecotricity is the only choice for large businesses who want to cut their carbon footprints and invest in a zero-carbon Britain.
For large business customers we offer made-to-measure tariffs and services, and you’ll have a dedicated account manager to answer your questions and provide support. Plus, we’ll use your bills to build new forms of green energy.
For a business energy quote click here, call 0345 600 1994 or email [email protected]
Made-to-measure business services
When it comes to new electricity or gas connections and meter installation for your business,
From smart meter technology to generating your own green energy and more, we’re here to help.
Call 0345 600 1994 or email [email protected] to find out more.
Getting connected with us
When it comes to new electricity or gas connections and meter installation for your business, you need someone you can rely on to get the job done.Ìý
When you get connected with us, you can be sure of industry-leading installation times, a dedicated account manager, national coverage and years of industry expertise.Ìý
For meter installation, every new connection we install is tailored to your specific needs and our metering agents can accommodate any bespoke requirements. Plus, we’re always upfront about every cost involved in your new connection, so you won’t find any surprises lurking in the small print.Ìý
Call 0345 600 1994 or email [email protected] to find out more.
Generate your own green energy on site
For over a decade we’ve been helping companies go green. If you use over 1GWh a year, our Merchant Wind Power scheme can save you money and cut your firm’s carbon footprint. »Ê¹ÚÌåÓýapp’ll build, own, operate and maintain the turbines at no risk or cost to your company. It’s green energy that comes with a stunning environmental signpost!
Similarly, we are the solar panel experts.
To find out more 0345 600 1994 or email [email protected]
Join Ecolibrium, our Virtual Power Plant
Created by Ecotricity, Ecolibrium is a grid scale, 100% renewable, Virtual Power Plant (VPP). It aggregates the generation, storage and consumption potential of our customers� assets and ensures they can financially benefit from the provision of flexibility services in the energy and ancillary markets.
The Ecolibrium platform is our proprietary, cloud-based end to end optimisation model, with command-and-control hardware, data analytics and a visualisation portal. It ensures that assets are deployed to the highest value services throughout the day, throughout the year.
To find out more call 01453 790236 or email [email protected]
Useful Information
This is how you can contact the energy experts across the Ecotricity team, if there is anything you would like to discuss with us about your business account.Ìý
Business Sales team: If you are interested in getting a quote for 100% green electricity and/or carbon neutral gas, call us on 0345 600 1994 or email [email protected] to find out more. The team will also be able to tell you more about the additional products we can offer you. They are available between 8.30am � 5pm Monday to Thursday & 8.30am � 4pm on Friday. Alternatively, if you are a small or medium-sized business, you can get a
Business Service team: If you are an existing business customer with us, you can discuss the management of your account by giving us a call on 0345 230 6102 or emailing [email protected]. Our business customer service team is available between 8.30am â€� 5pm Monday to Thursday & 8.30am â€� 4pm on Friday.Ìý
Strategic Customer Service team: To discuss the management of your account, you can give us a call on 01453 358 061 or email [email protected]. Our Customer Service team for strategic customers is available between 8.30am � 5pm Monday to Thursday & 8.30am � 4pm on Friday.
Complaints team: If something isn’t right, please give us a chance to correct things for you. If we find that we’ve made a mistake, we’ll hold our hands up, say sorry, take action to put things right, and give you a full explanation. To make a complaint, email [email protected] and we’ll assign one of our expert investigators to work with you to reach a resolution.Ìý
Business Debt team: If your account is in arrears, we’re here to help. To discuss a variety of options for payment, call us on 01453 790 255 or email [email protected]. The team is available between 8.30am â€� 5pm Monday to Thursday & 8.30am â€� 4pm on Friday.Ìý
Emergency contact: If you smell gas or suspect a gas leak, please call The National Gas Emergency line on 0800 111 999 immediately from a safe location; the line is available 24 hours a day. If you need assistance with a power cut, please contact or call 105.Ìý
If you prefer, you can also get in touch with us by post. Our address is Lion House, Rowcroft, Stroud, Gloucestershire, GL5 3BY.Ìý
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